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Terms and Conditions

Legal Notice

Dr. Eva Vejvar, MSc
Vöglthen 24
4713 Gallspach
Austria

UID: ATU74403549

Contact:
Web: www.emv-plus.com
E-mail: office@emv-plus.com

Phone: + 43 7248 21854 
or: + 43 677 6351 6710
(Available for calls: Mon-Thu 9-12 a.m.)

Bank details:
Paypal: eva.vejvar@gmail.com
Bank name: VKB Bank Ostermiething
Account holder: Dr. Eva Vejvar, MSc
IBAN: AT76 1860 0000 1364 9595
BIC: VKBLAT2L
Cash: at pickup after having made an appointment

Responsible for the content: Dr. Eva Vejvar, MSc

Scope

The terms and conditions apply to the sale and delivery of goods by EMV+, Dr. Eva Vejvar, MSc, Vöglthen 24, 4713 Gallspach. Deviating conditions of the customer are only valid if we have agreed to them in writing. By placing an order, the customer agrees to these terms and conditions and is bound by them. The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. The order of the customer by clicking the button “submit order” represents an offer to conclude a purchase contract. By clicking the button “submit order” you make a binding order of the goods in the shopping cart. The subsequent automatic confirmation of the receipt of the order and any subsequent status reports will not constitute acceptance of the offer. The purchase contract is only concluded as soon as we deliver the ordered goods and confirm the shipment to the customer.

Offer and conclusion of contract

The order is made in writing by e-mail and is binding with the dispatch of the order. Write and calculation errors entitle us to resign. We have as well the right of withdrawal if the ordered product is not available. The already paid purchase price will be reimbursed immediately in these cases. Deliveries and billing are the same as the written confirmation. We reserve the right not to supply individual customers. In the case of legal transactions with consumers within the meaning of the Austrian Consumer Protection Act, these General Terms and Conditions of Business apply to the extent that they do not contradict mandatory provisions of the Consumer Protection Act.

Language 

The content of the contract, all other information, customer service, data information and complaint processing are offered in German and English.

Business customers (B2B)

The content and settings for VAT calculation of our webshop are primarily tailored to end users (B2C). If you are a business customer (B2B) within the EU and have a valid sales tax identification number, please contact us before completing the purchase so that we can issue a correct invoice.

Warranty, retention of title, liability

Until full payment of the ordered goods, the goods remain the property of EMV+, Dr. Eva Vejvar, MSc, Vöglthen 24, 4713 Gallspach. Before full payment of the goods, the customer is prohibited from pledging the goods, assigning them as security or granting third parties any rights. The warranty is limited to the statutory period of 24 months. 
Occurring defects are to be announced as far as possible upon delivery or after becoming visible (without any disadvantageous legal consequences for the customer who is a consumer within the meaning of the KSchG).
In the case of legitimate defects, either a free replacement or an improvement is made, for which a reasonable period must be granted.
If the purchase is a commercial transaction (B2B) for the customer in accordance with § 1 KSCHG (377 (1) HGB), it must examine the goods immediately upon receipt and notify us immediately upon discovery of a defect.
We are not liable for damages due to incorrect cleaning and treatment of the purchased products.
Without the express consent of the seller, the customer is not entitled to remedy the defect itself directly or have it removed by a third party (self-performance); expenses incurred in this respect will not be reimbursed.

Revocation policy

Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must contact us:

EMV+, Dr. Eva Vejvar, MSc
Vöglthen 24
4713 Gallspach, Austria
E-Mail: office@emv-plus.com

by means of a clear statement (e.g. a letter sent by post or e-mail) about your decision to withdraw from this contract. You can use the attached model revocation form, which is not mandatory.

In order to maintain the cancellation period, it is sufficient that you send the notice of the withdrawal before the expiry of the withdrawal period.

Consequences of the withdrawal
If you withdraw from this agreement, we shall reimburse you for any payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer), promptly and no later than fourteen days from the date on which we receive notice of your cancellation of this agreement.
For this reimbursement, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. We will deduct postage for freight prepaid shipments from the amount to be refunded. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Goods made to customer specifications (made-to-measure products) and bulk goods tailored to customer requirements are excluded from the right of withdrawal.

Data Policy

Collection, processing and use of your data
You can visit our site without giving any personal information. We only store access data without personal reference. These data are evaluated solely for the purpose of improving our offer and do not allow any conclusion on your person.
Personal data is only collected if you voluntarily provide us with this as part of your order or when opening a customer account or when registering for our newsletter. We use the information provided by you without your separate consent exclusively for the fulfillment and processing of your order. With complete processing of the contract and full purchase price payment, your data will be blocked for further use and deleted or destroyed after expiry of the tax and commercial regulations, unless you have expressly consented to the further use of your data.

If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter according to your consent. Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a link provided in the newsletter.

Passing on your data
To improve the service quality, with your order you consent to the transmission of your e-mail address or (if provided by you) your telephone number to our transport service provider.

Use of cookies
This website uses cookies. Cookies are required for unrestricted use of the website. Please accept the use of cookies in order to use all functions of the website. Detailed information on the use of cookies on this website can be found in our privacy policy. At this point, you can also revoke your consent to the use of cookies. Below you will find information on the cookies we use and the setting options of your browser.

What types of cookies are used?
1. Necessary cookies
These cookies are necessary to enable the operation of our website. These include, for example, cookies that allow you to log in to the customer area or to put something in the shopping cart.

2. Analytical / performance cookies
These cookies make it possible to collect anonymous data about the usage behavior of our visitors. These are then evaluated by us, for example, to improve the functionality of the website and to show you interesting offers.

3. Functional cookies
These cookies are used for certain features of our website, e.g. to propose a better navigation flow on our website, to show you personalized and relevant information (e.g. “interest-based advertisements”)

4. Targeting – Cookies
These cookies record your visit to our website, the pages you have visited and the links you have made. We will use this information to tailor our website and the advertising you receive to your interests.

5. Third-Party-Cookies
These cookies of some of our advertising partners help to make the website and our website more interesting for you. Therefore, cookies from affiliate companies are stored on your hard drive when you visit our website. These are temporary cookies that automatically delete after the specified time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in individual cases even after several years. The cookies of our partner companies also contain no personal data. There are only under a user ID pseudonym data collected. These pseudonymous data will never be merged with your personal information.

You can configure the cookie settings of your browser yourself. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: http://apple-safari.giga.de/tipps/cookies-in-safari-aktivieren-blockieren-loeschen-so-geht-s/
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera: http://help.opera.com/Windows/10.20/de/cookies.html

Privacy Policy for the use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en 

Contact person for data protection 
If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of granted consent, please contact:

Dr. Eva Vejvar, MSc
Vöglthen 24
A-4713 Gallspach
E-Mail: office@emv-plus.com

Disclaimer

EMV+, Dr. Eva Vejvar, MSc reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims that relate to material or immaterial nature caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are excluded in principle, provided that the EMV+, Dr. Eva Vejvar, MSc has no proven willful or grossly negligent fault.

Copyright and Trademark Law

All images shown on this website are fully subject to the provisions of the applicable trademark law and the ownership rights of the respective registered owners and may not be used without permission.

Information about payment and shipping

We accept following payment methods

  • Bank transfer
  • Paypal
  • Credit card
  • Apple Pay
  • Amazon Pay
  • Cash on delivery (COD)
  • or cash on pickup.

For payments via Paypal we charge a fee of 2.5% of the total price.

Usually we ship about 1-3 working days after receipt of payment. 
Please note: Due to the current situation and particularly high demand, the time it takes to process your order may be slightly longer occasionally. We do our best to ship your order as quickly as possible while observing high security measures for you and our staff. Thank you for your understanding!

Shipment to Austria
Shipping costs EUR 4,90
Free shipping from EUR 50

Shipment to Germany
Shipping costs EUR 9,90
Free shipping from EUR 100

Shipment to the European Union
Shipping costs EUR 12,90
Free shipping from EUR 135

Switzerland and rest of Europe
Shipping costs EUR 12,90
Free shipping from EUR 135
Taxes on export deliveries are deducted at checkout.
Prices exclusive of any duties or taxes that may be incurred during import.

USA, Australia, Russia and rest of the World
Please note: Due to the current situation, it may not be possible for us to ship to certain areas. For orders from abroad, please inquire with us in advance by email at office@emv-plus.com about current restrictions.
Shipping costs EUR 19,90
Free shipping from EUR 230
Taxes on export deliveries are deducted at checkout.
Prices exclusive of any duties or taxes that may be incurred during import.

The ordered goods will be shipped only after payment has been received, unless you use the COD option.

Whether the COD option is available can be seen during the ordering process. The COD charges in the amount of additional EUR 9.90 are to be paid by the buyer.

Bank details:
Paypal: eva.vejvar@gmail.com
Bank name: VKB Bank Ostermiething
Account holder: Dr. Eva Vejvar, MSc
IBAN: AT76 1860 0000 1364 9595
BIC: VKBLAT2L
Cash: at pickup after having made an appointment

Errors

Errors and misprints are reserved, as well as color deviations of the Internet presentations.
In accordance with statutory provisions, the customer initially has only a right to supplementary performance in the event of defects in the delivered goods. The consumer has the choice of whether the subsequent performance is to be done by repair or replacement; however, the seller is entitled to refuse the type of remedy chosen, if it is possible only at disproportionate cost and the other type of remedy remains without significant disadvantages for the consumer. To companies, the seller for defects in the goods initially by its own choice warranty by repair or replacement, as far as this is possible.

Jurisdiction

The contracting parties agree, as far as no compelling legal provisions preclude, the application of Austrian law. If the contracting party is a consumer, the mandatory provisions of the law of the country in which he has his habitual residence shall apply to this contract. For disputes arising from the contract, if the contractor is an entrepreneur, our registered office is the place of jurisdiction. If the contract partner is a consumer, he can sue for EMV+, Dr. Eva Vejvar, MSc either in Austria or in the courts of the contracting state in whose territory he is a resident. If the contracting party was domiciled or habitually resident in Austria at the time of conclusion of the contract, actions of the contracting party against EMV+, Dr. Eva Vejvar, MSc will be charged only in Austrian courts.

Dispute settlement

The European Commission provides a platform for online dispute settlement, which you can find at https://ec.europa.eu/consumers/odr. We do not participate in a dispute settlement procedure in a consumer arbitration board.

Place of fulfillment

Place of fulfillment for all services under the contract is the registered office of EMV+, Dr. Eva Vejvar, MSc.

Last update: 01.06.2020

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