Revocation policy

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must contact us:

EMV+, Dr. Eva Vejvar, MSc
Vöglthen 24
4713 Gallspach, Austria

by means of a clear statement (e.g. a letter sent by post or e-mail) about your decision to withdraw from this contract. You can use the attached model revocation form, which is not mandatory.

In order to maintain the cancellation period, it is sufficient that you send the notice of the withdrawal before the expiry of the withdrawal period.

Consequences of the withdrawal
If you withdraw from this agreement, we shall reimburse you for any payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer), promptly and no later than fourteen days from the date on which we receive notice of your cancellation of this agreement.
For this reimbursement, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. We will deduct postage for freight prepaid shipments from the amount to be refunded. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Goods made to customer specifications (made-to-measure products) and bulk goods tailored to customer requirements are excluded from the right of withdrawal.

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